Privacy Policy
Last updated:2026/8/24
We respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information
When you purchase our products, contact us, or use our services, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order details
- Customer service communications
Website Usage Information
We may also collect information about how you interact with our website, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Website activity and preferences
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Arrange shipping and delivery appointments
- Provide customer support
- Communicate important order updates
- Improve our products, website, and services
- Send marketing communications when permitted by applicable laws
How We Share Your Information
We may share your information with trusted third-party service providers when necessary to provide our services, including:
- Payment processors
- Shipping carriers
- Delivery partners
- Website analytics providers
These third parties are only permitted to use your information for providing services related to our business.
Order Delivery Information
For large products requiring freight delivery, such as our high-capacity pool heat pumps, we may use your phone number to coordinate delivery appointments with freight carriers.
Data Security & Your Rights
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is completely secure.
Your Rights:
Depending on your location, you may have rights regarding your personal information, including requesting access, correction, or deletion of your data.
Contact Us:
If you have questions about this Privacy Policy, please contact us:
Email:varpoolfayeservice@163.com